Employees & Payroll

I tried to set up an employee as commission and I got this message Switching to commission-only will remove all current hourly pay types. If you need to add extra hourly earnings later, you can do that under 'additional earnings'.Note that overtime, holiday, and time-off policies are not available for commission-only employees. These pay types will be unassigned and their respective scheduled changes will be cancelled. Please review their additional pay types before confirming. does that mean it will change the type of payroll for existing employees> 

Employee was first paid mid-month advance by cheque, but was changed to direct deposit at month end. Now mid-month advance does not recognize direct deposit information in his profile. How can I fix this?

Essentially can an employee access multiple workforce accounts with the same email

It's that time of year when construction businesses that pay subcontractors need to think about their T5018 (Statement of Contract Payments) reporting to the CRA.Are you extracting the data you need from QBO, or do you find yourself pulling it together manually from invoices and bank records? Is there anything in QBO that makes T5018 prep easier or harder?For anyone who hasn't come across this before: if your construction business pays subcontractors more than $500 in a calendar year, you're required to report those payments to the CRA — so it's worth making sure your vendor records in QBO are complete and accurate before you start.

I issued T4 a week ago via the workforces. Now I would like to cancel the payroll subscription and wonder if it will affect my former employee download T4 from the workforce.

How to change employee pay from paycheque to direct deposit

We use Nektar for our time sheets and I'd like to have them uploaded in my quickbooks payroll. Can quickbooks do this or do I need a third party app?

My QBO shows that the payroll direct deposit has been processed for payment on May 29th, 2026. However, there was a payroll run on May 28th 2026 but the bank account was not properly funded at the time. Now the account is properly funded, when will my employees expect to receive their payment? Would it still be on May 29, 2026 or on a different day.

QBO is not correctly calculating overtime and holiday pay. I have set overtime and the holiday premium as job classes with the proper rate. However, with the holiday pay itself, I have to manually calculate it which is not to difficult, but I cannot find a way to put it into the payroll. Its a one lump sum and not a fixed rate. Can someone help?

When I set up the employees, I entered their email addresses but didn't realize they would receive the invitation immediately. Most of them ignored the email thinking it was spam so I want to resend the email to them and I can't figure out how to do it.

$45.81 add in CPP Company and $45.81 less from EI Company

We were awarded Reduced EI Rate from CRA and I do not know where it can be adjusted. I am new to QBO.

The only response I can find to this is that I would have to open every individual pay stub from the last pay of our fiscal year end to find the individual amounts. Seriously?

No text available

No text available

No text available

No text available

No text available

No text available

I can not get the withheld vacation pay to print on a paystub. It use to and all the proper items are checked off, anyone have this problem?

No text available

Good day,  I did my payroll on QB desktop and printed them but it shows under recent payroll that the status show that I still need to print them but I did how do I make that states completed without reprinting them? Thank youChane

How do you change this in the quickbooks account?

No text available

I have an employee that wants addition tax taken off their cheques. I'm using the desktop version and so far all the answers I've seen look like they're on the online version. I have the extra amount in the employee profile as "additional tax" but my questions is if the amount in here ($100) is for the year or if it takes that amount off every pay period.