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11 replies

J
JamesM
Level 5
February 19, 2020

Hi Todd, 

 

Making sure your T4 has the right info is a good business practice. I'd be glad to point you towards the right direction with amending it. 

 

To accomplish this you'll need to contact our support team using this link here. One of our specialized payroll agents will be happy to take a look at your T4 and help make the appropriate adjustments. 

 

In the meantime, check out this helpful resource regarding T4s in QB Online: How to prepare T4 slips and summary. Don't hesitate to ask questions in the comments below. 

K
kapil 12
March 7, 2022

Hey,

 

My company's pay is semi-monthly it means we pay our employee on 18th and 3rd of each month. While i try to generate T-4 the quickbook gives me T-4 from 1st Jan to 31st dec. But in actual my company's T-4 should've started from 18th Jan 2021 to 3rd Jan 2022. Please assist me in this.

 

Thank you

J
Jimmy Scotch Consulting
January 27, 2023

T4 are driven by when employees are paid. So you wouldn't amend. 

P
PatP
February 4, 2025

I must have done something wrong and now I need to amend a couple T4's.  When I did the bonus, I noticed that it again deducted employees the RRSP - so I went in QB and zero'ed those out.  But I did not zero out the employer amount only the employee amount.  Then when I did the remittance for RRSP I noticed the employer amount was wrong and so I made a JE to zero the bonus employer amounts out.  Now when I am doing the T4's the box 14 is correct but box 13 and 26 both have the "employer amt that I did JE in it' so they are overstated.  How do I amend this - or did I code the JE wrong, or is this an error from when I zeroed out the amount on bonus cheque?

 

 

H
Henock KQuickBooks Team
QuickBooks Team
February 4, 2025

Hi PatP,

Thanks for joining this thread. QuickBooks is a flexible program that simplifies the way you manage your books. I'd be glad to help. 

Based on what you've described, I encourage you to contact our customer support team to take a closer look at this. Here are the options available to reach out to our team. 

 

  • Phone: Call us at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.
  • Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.

 

Let me know if you have questions, I'll be happy to help.

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