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jda5
Level 2
posted
‎February 04, 2022 07:21 PM
last updated ‎February 04, 2022 4:21 PM

Advertising

Hello Intuit,

   I recognize you would like my company to grow faster then it is. I assume that's the reason you are shoving the ads down our throats in QBO. I am NOT going to sign up for payroll online for a sole proprietorship with just ME working for me. I simply can not sign up for direct payments more then once, so feel free to stop trying to sell me on products I already have setup. Additionally if your staff tell me to send another product request in to the black hole again I am going to loose my mind. When a customer calls me and I need to look up information in a panic and I have to close ads as fast as possible to get to the information they need it REALLY upsets me.

 

I have elected to pay my accountant to begin transferring my information over to a competing platform to get away from your garbage advertising.

 

If someone is paying for your product, STOP the bloody advertisements!!!!!!!

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3 Comments 3
JamesM4
QuickBooks Team
QuickBooks Team
‎February 04, 2022 07:57 PM

Advertising

Hi jda5, 

 

Thanks for taking the time to reach out to us in the Community. Your time is precious and it's vital you're able to work with your clients with peace of mind. QuickBooks is designed to help you streamline your accounting and I'd like to make sure you experience this. 

 

If you'd like, you're more than welcome close the ads when you see them in QBO. I also recommend clearing cache and cookies on your browser so you can have a fresh new start. The reason I suggest this is that your browser stores cache and cookies from other sites and this determines what type of advertisements you see in and out of QuickBooks. You can clear cache and cookies on your browser using the steps in this link here. 

 

Let me know if you have other questions. I'll be on standby. 

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jda5
Level 2
‎February 04, 2022 08:23 PM

Advertising

"If you'd like, you're more than welcome close the ads when you see them "

 

I am assuming that's a very passive aggressive way to say "If you would like, your welcome to stop complaining about the advertising."

 

Yes, I know I can close the ad, every time I log in to QBO, because if I didn't close it, I would only be able to see half of the screen... But thank you for the very helpful suggestion. Additionally clearing the cache should help with repeat ads... Except, it doesn't make a difference. I wrote this message AFTER your tech support was not able to help me. So, if you'd like, you're more than welcome to stop sending me ads because I pay for the product....

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Fiat Lux - ASIA
Level 15
‎February 04, 2022 10:45 PM

Advertising

@jda5 wrote:

I have elected to pay my accountant to begin transferring my information over to a competing platform to get away from your garbage advertising.

 

@jda5 

If your accountant is having trouble migrating data, you may contact us in private to do so. 

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