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January 2, 2022
Question

Program closing

  • January 2, 2022
  • 1 reply
  • 0 views

Program worked great yesterday, Opened it today, updated my books from 2019 to 2021, tried making entries program closed. After several attempts I downloaded and ran tool hub, rebooted computer. Updated Win 10,  rebooted computer. Program will open to my books, but as soon as I try to open an account, the program closes.

1 reply

Fiat Lux - ASIA
Level 14
January 3, 2022

Try opening a sample company file or create a new one. If the same error persists, you should reinstall your QBD 2021.

January 3, 2022

Program doesn't stay open long enough to enter anything. Downloaded & installed QB2021 again. Same problem

 

Fiat Lux - ASIA
Level 14
January 3, 2022

Which Windows OS do you run? Consider also reinstalling QBD 2019.