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pswork
Level 2

QB Desktop

So since QB is holding our desktop information hostage THAT WE PAID FOR for 20 years, I need a phone number for the Government of Canada and Lawyers to call to retrieve OUR PAID FOR INFORMATION.   

4 Comments 4
Trish_T
QuickBooks Team

QB Desktop

Hi pswork,

 

Thank you for being a valued and longstanding customer of QuickBooks. I can appreciate where you're coming from and I'd like to ensure you're on the right track with your QuickBooks goals!

 

Please contact us at your earliest convenience so we can work with you directly and gather the necessary information to have a deeper look at this from our end.  Your success is important and we're always pleased to help!
 

Fiat Lux - ASIA
Level 15

QB Desktop

@pswork 

Utilize the trial license for QB Desktop to open your data file. You can still purchase the one time (outright) license for QBD 2021, migrate to QB Online, or migrate to another program. Purchase a 3rd party conversion service if required.

pswork
Level 2

QB Desktop

WE ARE ONLINE!!!  Not for long if we can't TRUST the company anymore to protect and provide us the information we PAID for.


@Fiat Lux - ASIA wrote:

@pswork 

Utilize the trial license for QB Desktop to open your data file. You can still purchase the one time (outright) license for QBD 2021, migrate to QB Online, or migrate to another program. Purchase a 3rd party conversion service if required.


 

Fiat Lux - ASIA
Level 15

QB Desktop


@pswork wrote:

WE ARE ONLINE!!!  Not for long if we can't TRUST the company anymore to protect and provide us the information we PAID for.

 



@pswork 

Are you using QB Online or QB Desktop? Your tag is QB Desktop.

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