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source_rf
Level 1
posted
‎January 23, 2022 09:36 AM
last updated ‎January 23, 2022 6:36 AM

QB Pro 2021 Desktop Crashes on Data Verify

QC Pro 2021 Desktop crashes when running Data Verify (and Rebuild data) at History 10% stage.

 

Just realized that the backups were not being done for the last few months as the backup was done with "Complete Verification" and just stopped (without QB crashing or sending a message) without actually saving the backup file. I recently noticed this while looking for the backups from the last few months.

I tried to run Utilities/Verify Data. Verify runs for a while until History 10% stage then QB crashes and closes without a message. Same for Utilities/Rebuild Data.

 

Other than that my company file opens when I run QBs and can do a back-up with "Quicker Verification"

Can the file be fixed so it can pass Data Verify so I can do back-up with Complete Verification?

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2 Comments 2
Fiat Lux - ASIA
Level 15
‎January 23, 2022 10:28 AM

QB Pro 2021 Desktop Crashes on Data Verify

For your reference

https:// quickbooks.intuit.com/learn-support/en-ca/damaged-data/fix-company-file-and-network-issues-with-quickbooks-file-doctor/01/262395

 

Another option, chat Support and ask Data Service to fix your file. Otherwise you can purchase a 3rd party file repair service.

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Trish_T
QuickBooks Team
QuickBooks Team
‎January 24, 2022 12:37 PM

QB Pro 2021 Desktop Crashes on Data Verify

Hi source_rf,

 

Welcome to Community.  QuickBooks Desktop is a powerful program for all of your accounting needs.  It's vital that you're able to do a back-up your data without complication.  I'd be happy to provide assistance here so you can get back to what you love without further delay!

 

I recommend following the steps provided here, to fix possible data issues with your company file.  If you continue to have the same result, please contacting us so we can work with you in real time and ensure you're able to move forward with what you love.

 

Please don't hesitate to reach back out with any other questions.  We'd be glad to assist!

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