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Eastmarket
Level 1

QBO returned payment

Hi, I entered an expense for a direct debit through my bank feed. I had put a stop-payment on this direct debit so it was returned. How do I record the returned payment? Most comments are for when you enter a bill and payment separately, not when it is originally entered as an expense. Thanks, Karen 

4 Comments 4
JamesM4
QuickBooks Team

QBO returned payment

Hello Karen,

 

I appreciate you connecting with us in the Community. QuickBooks Online is a hassle-free program that simplifies the way you manage your accounting. I'll be glad to point you in the right direction so you can achieve your QuickBooks goals. Recording your transactions the right way is a good exercise for keeping your books accurate.

 

To ensure accuracy in your books, I recommend contacting an accounting professional to get expert advice. Doing this will help prevent any future discrepancies in your books. You can also reach out to accounting professionals on our site using this link here.

 

I'll also leave this question here so other accounting professional members can chime in and share their expert advice. Let me know if you have other questions, I'm here to assist.

Eastmarket
Level 1

QBO returned payment

Do I get charged for this service? I don't want to use it if I do.

Thanks, Karen 

 

JamesM4
QuickBooks Team

QBO returned payment

Good afternoon, Karen. In terms of getting charged, that would depend on the accountant professional you reach out to. I'll be here in case you need help with anything else. 

Eastmarket
Level 1

QBO returned payment

HI, I think I'll just pass on this. 

 

Thanks, Karen 

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