Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
Talk to Sales: 877-683-3280
Hours
Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST
Product support & help
Need help signing in?
C
colleen27
April 19, 2023
Question

Backordered items

  • April 19, 2023
  • 1 reply
  • 0 views

The supplier has been paid in full but we only received a partial shipment. We need to identify the number of items that are backordered because when we paid the invoice, we allocated all items into inventory. I don't know how to do this in QBO.

 

Help please! Thank you.

1 reply

J
JamesM4
Level 6
April 19, 2023

hello colleen27,

 

Welcome to the QuickBooks Community. The program offers the tools and the resources that help you streamline your business with ease. I'll be glad to share more info and help steer you in the right direction. 

 

The ability to track backorders  on invoices is unavailable in QuickBooks. The good news is you can customize a report to view the items that are backordered using the steps below:

 

1. Open Reports from the menu and from Sales select Open sales orders by item

2. Enter the Dates and open Customize report

3. From the Columns section in the Display tab, choose only Backordered

4. Hit OK. 

 

I encourage you to give this a try and let me know how you make out. I'll be one message away in case you need anything else. 

C
colleen27Author
April 19, 2023

Sorry but this didn't help at all. There are no "open sales' orders by item reports. I am using QBO, not desktop. 

J
JamesM4
Level 6
April 19, 2023

My mistake. For the I provided above, could I have you use the Open Purchase Order Detail report instead? Once you've opened the report you can click on Customize > and in the Columns section make sure you've selected the Backordered Qty > from here click on Run report. The report will display the backordered quantity for you so you can bring your finances into perspective with ease. Let me know if this helps. 

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.
Terms & ConditionsAccessibility statement