Backordered items

hello colleen27,

Welcome to the QuickBooks Community. The program offers the tools and the resources that help you streamline your business with ease. I'll be glad to share more info and help steer you in the right direction. 

The ability to track backorders  on invoices is unavailable in QuickBooks. The good news is you can customize a report to view the items that are backordered using the steps below:

1. Open Reports from the menu and from Sales select Open sales orders by item

2. Enter the Dates and open Customize report

3. From the Columns section in the Display tab, choose only Backordered

4. Hit OK. 

I encourage you to give this a try and let me know how you make out. I'll be one message away in case you need anything else. 

Sorry but this didn't help at all. There are no "open sales' orders by item reports. I am using QBO, not desktop. 

My mistake. For the I provided above, could I have you use the Open Purchase Order Detail report instead? Once you've opened the report you can click on Customize > and in the Columns section make sure you've selected the Backordered Qty > from here click on Run report. The report will display the backordered quantity for you so you can bring your finances into perspective with ease. Let me know if this helps. 

We don't use Purchase orders so it is not listed here. With this supplier, we have to prepay for the goods they ship. Normally, we received full shipment but this time we only received partial shipment so I want to, somehow, mark these good as backordered. I can't find any reference to backorders in QBO.

I see what you're saying. The  function you've described above isn't available. I can see the benefit of having this function and I encourage you to send feedback about this to our engineers. You can send feedback by clicking on the Gear icon and looking for Feedback. In the meantime, I suggest looking into third-party apps that you can search for on our app store www.apps.com. Let me know if you have other questions by leaving a comment below. I'll be one message away.

Hi guys!

We have a problem with B/O items indicated in PO we have. The Received and B/O amounts are not matching with actual items we received from our vendor. How can I adjust these quantities? How is the system keep track of B/O quantity?

Denis  

Hey there DenisK76,

Thanks for chiming in on this thread. This article will provide the step for adjusting inventory. However, making inventory adjustments can impact other areas of your books, I recommend reaching out to an accounting professional for best course of action. You can add your accountant to your books by going to the My Accountant tab in your QuickBooks account. You can also find an accountant who has experience with QuickBooks near you by clicking the Find a professional to help you option in this section.