Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
Talk to Sales: 877-683-3280
Hours
Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST
Product support & help
Need help signing in?
C
colleen27
April 19, 2023
Question

Backordered items

  • April 19, 2023
  • 1 reply
  • 0 views

The supplier has been paid in full but we only received a partial shipment. We need to identify the number of items that are backordered because when we paid the invoice, we allocated all items into inventory. I don't know how to do this in QBO.

 

Help please! Thank you.

1 reply

J
JamesM4
Level 6
April 19, 2023

hello colleen27,

 

Welcome to the QuickBooks Community. The program offers the tools and the resources that help you streamline your business with ease. I'll be glad to share more info and help steer you in the right direction. 

 

The ability to track backorders  on invoices is unavailable in QuickBooks. The good news is you can customize a report to view the items that are backordered using the steps below:

 

1. Open Reports from the menu and from Sales select Open sales orders by item

2. Enter the Dates and open Customize report

3. From the Columns section in the Display tab, choose only Backordered

4. Hit OK. 

 

I encourage you to give this a try and let me know how you make out. I'll be one message away in case you need anything else. 

C
colleen27Author
April 19, 2023

Sorry but this didn't help at all. There are no "open sales' orders by item reports. I am using QBO, not desktop. 

J
JamesM4
Level 6
April 20, 2023

We don't use Purchase orders so it is not listed here. With this supplier, we have to prepay for the goods they ship. Normally, we received full shipment but this time we only received partial shipment so I want to, somehow, mark these good as backordered. I can't find any reference to backorders in QBO.


I see what you're saying. The  function you've described above isn't available. I can see the benefit of having this function and I encourage you to send feedback about this to our engineers. You can send feedback by clicking on the Gear icon and looking for Feedback. In the meantime, I suggest looking into third-party apps that you can search for on our app store www.apps.com. Let me know if you have other questions by leaving a comment below. I'll be one message away.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.
Terms & ConditionsAccessibility statement