Hello SylV,
QuickBooks is an integral part of day-to-day work for many business owners and I can appreciate wanting to know the status of your file's repair process. I can give you a bit more information about the process and point you in the right direction if you have further concerns.
How long the process takes depends on the size of the file, what the issue is, and how busy the file repair team is at that time. Typically, it's an estimated 7 to 10 business days to complete the process. To get more information about what's going on with your file or to share any concerns, reach out to our phone support team. After collecting your account information and case number, they may be able to give you an update if there are any available and see what else they can do to help you out.
The number to dial is 1-877-772-9158. Enterprise support agents are available from Monday to Friday between 9 a.m. and 8 p.m. ET. One of the great things about Enterprise is that support fees are included in your subscription cost so you won't have to pay anything extra for the call. Learn more about support here: Intuit QuickBooks Desktop software support policies
Don't hesitate to reach out! Enjoy the rest of your day. :)
