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E
Electrogas
New Member
December 5, 2023
Question

Having to get a text code every time I login

  • December 5, 2023
  • 1 reply
  • 34 views

Note that I have two factor authentication turned off.

 

Since sometime yesterday, I'm having to get a code texted to my phone every single time I login during the day.

 

Since I am not working in QB continuously all day long, I wind up having to log back in at least every 30 to 60 minutes because of the short time out on the website. So now I'm having to mess around with TFA over and over all day! This is incredibly annoying; how do I make it stop?

    1 reply

    T
    Trish_TQuickBooks Team
    QuickBooks Team
    December 5, 2023

    Hi Electrogas,

     

    Thanks for reaching out to Community.  I can understand the impact that multi-factor authentication is having on your day. However, Intuit is dedicated to guarding your data with multi-factor authentication and anti-fraud technology.  It's intended to confirm a user listed on the account, is signing in using their login ID and password.  Click here to learn more about Intuit Security practices.

     

    Multi-factor authentication allows us to  send you a one-time confirmation code through your email or mobile device, to protect against password theft.  This feature cannot be turned off.

     

    Feel free to reach out again, with other questions.  We would be glad to help!

     

    J
    JDB MFG
    August 29, 2024

    I NEVER get an email code NEVER, I have to wait for a phone code from the boss who may or may not be in the office - how do WE fix the email failure?

    T
    Trish_TQuickBooks Team
    QuickBooks Team
    August 29, 2024

    Hi JDB MFG,

     

    If you're not receiving a code when logging into QuickBooks Online, it's in relation to your login credentials.  Based on what you're saying, I suggest reaching out to your employer to have them review your User Identification and permissions.  It's essential to have your email address and phone number accurate and up-to-date, so you can sign in without concerns.

     

    If you have other questions, feel free to touch base with us again.  We would be glad to help!

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