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Electrogas
New Member
December 5, 2023
Question

Having to get a text code every time I login

  • December 5, 2023
  • 1 reply
  • 35 views

Note that I have two factor authentication turned off.

 

Since sometime yesterday, I'm having to get a code texted to my phone every single time I login during the day.

 

Since I am not working in QB continuously all day long, I wind up having to log back in at least every 30 to 60 minutes because of the short time out on the website. So now I'm having to mess around with TFA over and over all day! This is incredibly annoying; how do I make it stop?

    1 reply

    T
    Trish_TQuickBooks Team
    QuickBooks Team
    December 5, 2023

    Hi Electrogas,

     

    Thanks for reaching out to Community.  I can understand the impact that multi-factor authentication is having on your day. However, Intuit is dedicated to guarding your data with multi-factor authentication and anti-fraud technology.  It's intended to confirm a user listed on the account, is signing in using their login ID and password.  Click here to learn more about Intuit Security practices.

     

    Multi-factor authentication allows us to  send you a one-time confirmation code through your email or mobile device, to protect against password theft.  This feature cannot be turned off.

     

    Feel free to reach out again, with other questions.  We would be glad to help!

     

    S
    scha4er
    October 1, 2024

    This is happening to me as of last week.  Every time I go to my computer, I have to log in and wait for a text message.  This is incredibly annoying.  I have it set to stay logged in for 3 hours, that isn't enough.  I really wish you would change this, it is clearly a problem for many users.

    A
    atsequipment
    October 2, 2024

    Hi scha4er,

     

    Thanks for joining this thread. QuickBooks Online is a flexible program that simplifies the way you manage your books. I'd be glad to help.

     

    I can see how staying connected for more than 3 hours would be beneficial. I encourage you to send us Feedback by clicking on the Gear icon at the top. This is sent to our Development Team to consider for future updates.


    Let me know if you have questions, I'll be happy to help.


    I have been sending feedback for years about multiple issues.  Not once has Quickbooks  addressed any of these issues.  Complete waste of time.

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