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5
55PlazaP26
January 2, 2022
Question

Program closing

  • January 2, 2022
  • 1 reply
  • 0 views

Program worked great yesterday, Opened it today, updated my books from 2019 to 2021, tried making entries program closed. After several attempts I downloaded and ran tool hub, rebooted computer. Updated Win 10,  rebooted computer. Program will open to my books, but as soon as I try to open an account, the program closes.

1 reply

Fiat Lux - ASIA
Fiat Lux - ASIA
Level 14
January 3, 2022

Try opening a sample company file or create a new one. If the same error persists, you should reinstall your QBD 2021.

5
55PlazaP26Author
January 3, 2022

Program doesn't stay open long enough to enter anything. Downloaded & installed QB2021 again. Same problem

 

5
55PlazaP26Author
January 4, 2022
@55PlazaP26 wrote:

Intuit cut me off QB 2019 & 2020 effective 31 December 2021.

 

What do you mean with "cut off"? They should still support QBD 2019 until May 2022.

Try to reinstall (i.e clean install) QBD 2021 in compatibility mode Win 8 to make sure.

https://quickbooks.intuit.com/learn-support/en-ca/getting-started/clean-install-quickbooks-desktop/01/261388

 


To be exact, the message received is ERROR
"Quickbooks Desktop has reached the expiration date and will no longer open your company files."

I had already tried to reinstall (i.e clean install) QBD 2021 in compatibility mode Win 8. This solution was listed in the tool hub..

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