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BaileyAlbert
Level 1

ROE Insurable Earnings too low 15B

Happy New Year!

I am having difficulty with a couple employee's ROE forms. 

We are a seasonal paving business and its that time of year to file ROE's. 

A few employee's that stayed on payroll for the last 19 months vs. 8 months, their ROE are only calculating the last 6 months of insurable earnings on 15B - shows only from July 2021 to December 31 2021. 

 

Things I've tried to do to correct this:

I went to reports -- employee & Payroll -- Payroll item listing -- ROE earnings showed YES on:

'other wages',

' salary',

'sick salary',

'vacation salary',

'holiday pay',

'hourly reg. wage',

'management hourly',

'management salary',

'sick hourly rate'

'vacation hourly rate'

'sales commission'

'vacpay-Accrual paid out'

'advance'

'4% vacation pay'

'adjustment'

'holiday paid'

'vacpay-paid out'

 

How would you adjust 15B insurable earnings? the weird part is that the ROE's are filled in completely to 53 weeks.. but only adding up 27 weeks of pay in 15B. 

I've attached a close up look of blocks 15A (hours) and 15B (Earnings)

 

any help would be extremely appreciated! :)
ps. this is QuickBooks desktop pro 2021
Sincerely,

Bookkeeper

 

1 Comment 1
JamesM4
QuickBooks Team

ROE Insurable Earnings too low 15B

Hello BaileyAlbert,

 

Thanks for reaching out to us here. QuickBooks is a powerful program that's designed to help you streamline your work. It's important you're able to take advantage of the features without running into issues. Rest assured, I'll be glad to point you in the right direction so you can move forward with your work. 

 

Based on the details you've provided, I see you benefiting more by contacting our support team. You can contact our support team by dialing 1-833-317-2226.  A specialist will be able to share your screen and help you get to the bottom if this ASAP. To find out more about our hours of operation, check out this link here.

 

You're more than welcome to keep me posted on how you make out. I'll be one message away in case you need additional support. Otherwise, I wish you a great rest of the week.

 

 

 

 

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