Uploaded Receipts do not match to Categorized Transactions with matching information

greenwolf1 · ‎July 20, 2022

Hello,

Recently, I've been trying to upload some receipts and to match them to existing transactions on Quickbooks.

However, I've run into some issues with receipts not matching to transaction records on my credit card, even though there is an obvious match.

To provide more detail:

1) In the "Bookkeeping" tab to the left, I click "Transactions" and I click "Bank transactions" for my Credit Card account.
2) I find the transaction I'm interested in, and it has automatically been added to a specific category.
3) When I upload the receipt, and add additional information (amount, tax, account of transaction etc), Quickbooks does not successfully find a match. Sometimes, if I press "Save and Close" for the receipt editing window, Quickbooks will suddenly match the receipt to the existing transaction, but this hasn't been working most of the time.

I would love to add these receipts to a particular Project I'm tracking, but I see that the receipt isn't even matching any records, even though I've made sure that the amount, date, and account of the transaction have all been matching.

Am I missing something?

Thank you.

JamesM4 · ‎July 20, 2022

Hello greenwolf1,

I'm glad to learn you're using QuickBooks to keep track of your transactions. It's essential you're able to match existing transactions so you can continue being amazing at your work. Rest assured, I'll be happy to steer you in the right direction.

First, it's important to make sure you're following the right steps to match your transactions and I trust that you are. For future reference, here's how:

Locate the transaction in question with the Match option in the Action column.
Note the Date, Description, Payee, and amount spent or received.
Click on the downloaded transaction to expand the view.
From here, review the Matching records found in QuickBooks.
Click on the link next to each match to get more information.
I'd recommend checking to make sure you've got the correct match. This includes reviewing the Deposit to, Payment method, and Bank account fields on forms for the existing transaction in QuickBooks.
If this is the correct match, close the open transaction.
Select Match.

If you can't find a match, here are some reasons why that could be:

The transaction has not been reconciled.
The transaction was entered using the same bank account.
The transaction has not been previously matched to another bank downloaded transaction.
If it is a deposit or payment received, make sure it is not on the Bank Deposit page (undeposited).

I encourage you to check out this helpful article with more info on how to: Categorize and match online bank transactions in QuickBooks Online. Feel free to ask other questions, I'm here to help.

View solution in original post

JamesM4 · ‎July 20, 2022

Hello greenwolf1,

I'm glad to learn you're using QuickBooks to keep track of your transactions. It's essential you're able to match existing transactions so you can continue being amazing at your work. Rest assured, I'll be happy to steer you in the right direction.

First, it's important to make sure you're following the right steps to match your transactions and I trust that you are. For future reference, here's how:

Locate the transaction in question with the Match option in the Action column.
Note the Date, Description, Payee, and amount spent or received.
Click on the downloaded transaction to expand the view.
From here, review the Matching records found in QuickBooks.
Click on the link next to each match to get more information.
I'd recommend checking to make sure you've got the correct match. This includes reviewing the Deposit to, Payment method, and Bank account fields on forms for the existing transaction in QuickBooks.
If this is the correct match, close the open transaction.
Select Match.

If you can't find a match, here are some reasons why that could be:

The transaction has not been reconciled.
The transaction was entered using the same bank account.
The transaction has not been previously matched to another bank downloaded transaction.
If it is a deposit or payment received, make sure it is not on the Bank Deposit page (undeposited).

I encourage you to check out this helpful article with more info on how to: Categorize and match online bank transactions in QuickBooks Online. Feel free to ask other questions, I'm here to help.

Topics

Training

Community

Resources

Uploaded Receipts do not match to Categorized Transactions with matching information

Uploaded Receipts do not match to Categorized Transactions with matching information

Uploaded Receipts do not match to Categorized Transactions with matching information

Need to get in touch?