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H
howie2
November 27, 2019
Question

When I view Account History in Chart Of Accounts transactions show as Increase/Decrease. Also credit balance liabilities show as positive. How to have it as debit/credit

  • November 27, 2019
  • 16 replies
  • 15 views
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    16 replies

    H
    howie2Author
    November 27, 2019

    When I view Account History in Chart Of Accounts all of the transactions show in columns under Increases/Decreases. How do I instead have it read as debits/credits?

     

    For example, a shareholder loan account that I've lent money to the company. This should show as a credit transaction to the shareholder account and a negative balance. However, in Quickbooks, it comes in as an "increase" and also a positive balance in the account history.

      K
      knewk227
      March 24, 2021

      I completely agree. It's absolutely ridiculous that we can't get normal accounting verbage from what is supposed to be an accounting program.

        B
        BoardOp
        July 24, 2021

        Hi kisselmartinllc,

         

        Thank you for providing your feedback, and welcome to the QuickBooks family. I can appreciate where you're coming from. Sometimes there's a learning curve when starting something new. QuickBooks Online tries to keep it simple for everyone. I'd like to point you to my colleague's Post further up in this thread.

         

        LauraAB goes into detail on how the program works and how to input feedback. Keep in mind that QuickBooks knows that your Asset accounts are debit accounts and Liability and Equity accounts are credit accounts and create your entries for you. 

         

        We do recognize the importance of input from those that use the program. Your input allows our product development team to know what's working and what can be improved.

         

        If you have any questions regarding the program I'd be happy to answer them. Have a good day!

         

         


        This is an incredibly tone-deaf and condescending response.  "Sometimes there's a learning curve to learning something new"?!?!!?? Really?!!?  Why on earth should an accounting program require its users to be required to learn a new, non-standard method of doing something?   Accounts should all be Debit Credit - full stop.  There are generally accepted accounting practices for a reason.   At the very least, if you want to keep that ridiculous increase / decrease labeling, offer a toggle that allows user to switch back and forth.

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