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It's come to our attention that lately, some individuals have been posting as if on behalf of the QuickBooks Support team and offering fraudulent phone numbers in an attempt to deceive and defraud unsuspecting members seeking assistance. Below is an example of one of these fraudulent posts:
Please be cautious when interacting with any phone numbers shared on this platform. Here are a few tips to help you avoid falling victim to these scams:
Verify the legitimacy: Always double-check the contact information you receive against the official QuickBooks website or trusted sources. The safest way to get in touch with us is through QuickBooks itself or through the Contact Us links found on our website.
Know how to identify our Support team: True members of the QuickBooks Support team will have both a badge that reads "EMPL" as well as the label "QuickBooks Team" by their username. Posts from the site admin will say "ADMIN" and "Moderator".
Trust your instincts: If something feels off or suspicious during a conversation, trust your gut. Scammers often use high-pressure tactics or create a sense of urgency to manipulate victims. Take a step back and reassess the situation.
Report suspicious activity: If you come across any posts or users on this discussion board that you suspect to be scammers, you can report them by selecting the three dots immediately to the right of the post, then selecting "Report Inappropriate Content" from the dropdown menu.
QuickBooks takes your security and privacy seriously. If you have any questions or need assistance, feel free to reach out to the genuine QuickBooks Support team through our official channels.
