In payment reminders

Forum|Forum|2 years ago
July 8, 2024
13 replies
9 views

Hi,

I want to send a french email in payment reminders for an invoice. It doesn't let me use accent in the body of the email message. Is there a way to do it? for exemple; reçu or à

QuickBooks Desktop

Dan229Author

When I write in French in the body of the email and press save, an error window appears.

It says; QuickBooks couldn't save one or more schedules. Try again.

JamesM4

Level 6

Hello Dan229. Thanks for reaching out to us here. I'll be happy to guide you in the right direction. To get started, are you getting this error while using a private/incognito browser window?

Dan229Author

In order to help isolate the issue, could I have you try a different browser or use a private/incognito browser window instead? I'll be on standby.

I don't know how to do that. I work from home, connected to the office.

When I go to payment reminders, schedule a reminder using STATEMENT, they ask me to use an email template, i chose one in french and it works.

When I use INVOICE, I don't have that option, so I have to change the email message. It shows me an error when I type in french. I just want to make sure you understand my problem.

Can I talk to you on the phone if it's possible??

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