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Blakey0500
Level 1

Disgusting Price Increase

When I first started using Quickbooks Self Employed a few years ago I used to pay £7.20 every month. A reasonable price even if I only used the software for 5 mins each month.

 

There have been some expected price rises over the years which took me upto £9.60 per month, which I tolerated. Note my huge disappointment to just be invoiced £12 per month on my latest invoice for exactly the same product.

 

That's a whopping 66% price increase in a few years all for the exact same service. What a disgrace.

 

Once I complete my tax return in April I shall be cancelling my account and quickbooks will be receiving a grand total of £zero from me every month instead.

 

Just another greedy company hiking up prices without justification. Good riddance I say. 

4 REPLIES 4
Ethel_A
QuickBooks Team

Disgusting Price Increase

Welcome to the Community, @Blakey0500.

I understand how you feel about the price increase of QuickBooks Self-Employed. I would also feel that way if I were in the same situation.

Let me just list what's included with our offer here. See the screenshot of the table for the pricelist below:

 

 

For future reference, you can read this article about managing your account: Manage billing, payment, and subscription info in QuickBooks Online.

 

Feel free to comment below if I can be of assistance. I'm always here to help. Have a great day.

AG777
Level 2

Disgusting Price Increase

QuickBooks take note, Corporate greed is not a good look.

logicwave
Level 2

Disgusting Price Increase

What a complete and utter waste of a response. There is no justification for the level of increase. I have a 25% increase in costs for a product that is increasingly difficult to use. The change in User Interface is rubbish, where was the consultation?. The new style reports are incomprehensible. The Payroll service is non existent y. The functionality is so full of bugs it appears to test by releasing a change and wait for the complaints from your users

 

You have become complacent and are more concerned about covering  your increasing wage and bonus costs that you are about providing a decent service.

 

The push to move to a new accounting system is becoming more powerful particularly since I now have several partners that were with QuickBooks for many years that have moved to Xero and the migration is near perfect.

 

Albert van Biljon
Level 1

Disgusting Price Increase

I'm currently using Quickbooks Desktop Pro 2016 for my individual finances and have signed up for Quickbooks Online. However, this is rather expensive for what I need it to do, although the amount I'm paying seems higher than what you are paying.

It would be good if there was a really tiny version of Quickbooks Online which cost £1 a month; I'm sure this would offer enough functionality for what I need it for.

Overall I'm not happy with the discontinuation of the desktop version: I bought this many years ago and would have liked it to work for decades more (or perhaps that is wishful thinking considering that Windows updates seems to break more software than anything else). The desktop version was good value for money but the online subscription based version isn't at all. I'm also wondering what the alternative is for me...

I just read about a Commodore 64 still being used as POS system in a bakery: Now that is good value for money!!

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