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Everything you need to know about banking in QuickBooks Online - Discover more
Warman Nigel
Level 1

Quickbooks Pro 2016


We are a small sports club and our elderly treasurer Mr Peter Bennett has suffered a life changing Stroke. He is seriously ill and unable to communicate.

He runs an old desktop pro 2016 quickbooks system

We have no passwords or admin passwords. The attached pdf shows the original licence number and product number

The only thing we have is the Quickbook files from his PC.

We tried the admin reset link and dont recognise the telephone number the passcode gets sent to.

Is there any way to reset the passwords and gain access please?

Level 11

Quickbooks Pro 2016

You can purchase a 3rd party password reset service. Contact @Fiat Lux - ASIA for details.

Warman Nigel
Level 1

Quickbooks Pro 2016

Thank youi - I have sent them a message

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