Account Setup Issue

Forum|Forum|4 years ago
January 18, 2022
1 reply
1 view

Its been more than 2 weeks, I have paid for subscription and still I am unable to setup my account still getting the message that "We have received your request and will process your sign-up shortly."

QuickBooks Online

Fiat Lux - ASIA

Level 14

Did you sign up for a QBO Accountant account?

Bilal_Ashraf789Author

I signed up for normal online account, in the recent Discount offer

yahya251

@yahya251

Try opening the link on your private/incognito browser.

https://quickbooks.grsm.io/UK

It has been a week and i still can't use my account. The sign in issue was resolved. However, when i sign in, it shows that my subscription has been expired a year ago whereas i bought subscription 7 days ago. When i contacted support, they told me to continue conversation on email. It has been almost 2 days and they haven't replied on email

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