I have the same problem. All kind of card payments fail. After confirmation there is no payment process. Also PayPal payment fail. And I cannot send money to [email address removed]

Error message is:

I called PayPal and my card providers. Problem is not on my side, but on Intuits side. My company is: FaireSoftware Limited

GeorgiaC

Level 13

Hi fairesoftware, please see the Contact us option on screen to be directed to PayPal for further support as Intuit is not a payment processor. If you need help updating the payment method for your QuickBooks Online UK subscription, please call our Live Support Team.

fairesoftware

I recognize the urgency of resolving this as soon as possible to get you back in working order, @fairesoftware.

Know that we only wish you to experience the best type of service while using the program. As much as I'd like to help you sort this out, however, only our QuickBooks Online Support Team can securely review your account and look for the root cause of the problem.

To ensure that you'll get the best support, I recommend contacting our support team again.

Moreover, I'll also share this link where you can search for articles that can serve as your reference to guide you manage your QuickBooks account: QuickBooks Online Help Articles.

I'm looking forward to getting this resolved. Feel free to leave a reply if you require further assistance. The Community team always has your back. Have a good one.

Thank You. I have read some of the articles, but nothing work.

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