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Question

Bank feed matching

Forum|Forum|4 years ago
January 5, 2022
1 reply
0 views

I raised an invoice and the customer paid in full. Then I had to raise a credit note which is posted into QuickBooks too. And I have physically paid this to them from the bank. Now the bank feed has the refund on it but I can't seem to match the bank feed payment to the sales credit note. How do I do this?

QuickBooks Online

Hayley EasterAuthor

Don't worry I have realised its because i used credit note instead of Refund receipt

Level 10

Hi Hayley Easter!

It's great to know that you're able to fix it. Keep on posting here if you need more help.

I added these links if you need assistance in linking a bank account and reconciling your accounts:

Take care always!