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Janey1
Level 1

Lloyds sync

Hi, I can't sync my account. Says to try again in a few hours. Error code 187. 

 

Any ideas?

1 REPLY 1
EmmaM
QuickBooks Team

Lloyds sync

Hi Janey1

 

The 187 message usually appears if a security question is answered incorrectly. Do you  have pin sentry or a memorable word/password set up as extra security with Lloyds? Can you try this in a different browser or incognito window?Do you  get the same message

 

Thanks

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