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info2143
Level 1

cannot submit FPS

 
2 REPLIES 2
Aldren18
QuickBooks Team

cannot submit FPS

I’ll guide you through the FPS submission process to ensure everything goes perfectly, Info2143.

 

Before proceeding, please let me know what's preventing you from submitting your FPS. Are you facing an error during submission? Knowing these things will help me provide the best resolution for your concern.

 

In the meantime, please ensure the following requirements are met before submitting your FPS:

 

  • Complete your pay run
  • Use only accepted characters in employee names
  • Keep employee addresses within the 35-character limit
  • Assign National Insurance (NI) letters correctly based on gender
  • Verify that your PAYE and Accounts Office references are accurate

 

You can also run the Employee Detail Report to identify employees whose data causes the FPS submission issues. If you find any discrepancies, please update the employee profiles accordingly.

 

For further troubleshooting, please check out this valuable resource and navigate to the Common FPS submission issues section. It provides detailed steps to help you identify and resolve frequent errors, ensuring your submissions comply fully with HMRC requirements: Troubleshooting FPS submissions.

 

Additionally, I’ll share a comprehensive article that guides you through managing employees and payroll in QuickBooks Online. Whether you’re refining existing schedules or setting up multiple ones, this resource will walk you through the entire process to help you get the most out of your software: Set up and manage pay schedules.

 

Thank you for the opportunity to connect with you here, Info2143. If there’s anything else on your mind or you need assistance with your submissions or payroll matters, let us know in this thread. I look forward to helping you navigate our program smoothly.

CraigWard
Level 3

cannot submit FPS

You might want to try again as it appears to working correctly now. You don't need to change anything just submit the FPS again

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