Let's make sure mobile mileage trips will sync in your QuickBooks Online account, oblique-view-out.
Ideally, the mobile app automatically tracks trips from start to finish. You'll have to see to it that the auto-tracking in the app is turned on. I'm here to guide you on how:
On iOS (iPhone and iPad)
- Open the QuickBooks mobile app.
- Select the menu ☰ icon.
- Select All.
- Select Mileage.
- Select Auto-track your miles.
- Follow Allow location access on-screen instructions.
On an Android phone or tablet
- Open the QuickBooks mobile app.
- Select the menu ☰ icon.
- Select Mileage.
- Turn on the Auto-tracking switch.
- Give QuickBooks permission to track your location. This will vary depending on your Android Operating System.
However, if you have already turned it on and yet trips are still not syncing to your QuickBooks account, you can follow the remaining steps found in this article for your guide: Fix Mileage Tracking Issues In the QuickBooks Online Mobile App.
For you to know and compare the availability of a feature on supported devices, I've got this article for more information: Compare Mobile App Features.
It's always our pleasure of posting in the Community. If you encounter any other issues concerning your mobile app, don't hesitate to let us know. We'll always be here for you.
