Hello there, info2130. Let's get you back on track with handling your payroll activities in QuickBooks Online.
To provide you with the appropriate guidance, could you please indicate whether you have encountered any error messages? I'd also like to know the specific tasks or functions you are attempting to perform in the payroll process. Providing detailed information will greatly assist us in identifying and resolving the issue more efficiently.
In the meantime, I recommend going through some troubleshooting steps to see if this is a browser-related issue. Accumulated cache data can interfere with website functionality.
You can log into your account and redo the payroll task using incognito or private mode. Below are the keyboard shortcuts:
- Google Chrome: Press Ctrl + Shift + N
- Mozilla Firefox: Press Ctrl + Shift + P
- Microsoft Edge: Press Ctrl + Shift + N
- Safari: Press Command + Shift + N
If it's successful, switch back to your regular browser. Once there, clear the cache and cookies to ensure a clean slate for future browsing sessions. You can also consider using other supported browsers to optimize QuickBooks performance.
Furthermore, you have the option to generate and customize payroll reports, allowing you to effectively track and manage your employees' information, wages, taxes, and deductions.
The Community team is available 24/7 to assist you in navigating and utilizing all the features that QuickBooks Online offers, especially for managing your payroll. Please comment below for prompt assistance.
