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MarioND
Level 1

QB Pro Desktop

Hi, there was a windows update which I installed yesterday and now I can't open QB as internet explorer is no long available, anyone else have this problem

6 REPLIES 6
Ashleigh1
QuickBooks Team

QB Pro Desktop

Hello MarioND, 

 

Welcome to the Community page, 

 

What error are you getting when you try to open your Quickbooks desktop exactly? Can you send us a screenshot of what you're getting so we can look into it more for you. Thanks

MarioND
Level 1

QB Pro Desktop

QB.png

MarioND
Level 1

QB Pro Desktop

It has something to do with Microsoft having removed internet explorer as they no longer support it, I would have thought that there would have been a huge outcry of this problem or maybe it is just me.

Fiat Lux - ASIA
Level 15

QB Pro Desktop

@MarioND 

Which QB Desktop year version and Windows OS do you have?

MarioND
Level 1

QB Pro Desktop

I am using QB Pro 2021 and Window 10 Pro

Fiat Lux - ASIA
Level 15

QB Pro Desktop

Did you disable your IE 11 setting on your Windows?

Windows Settings > Apps > Optional features

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