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Quickbooks Desktop Install issue / VMware

Hi there

 

I'm attempting to install Quickbooks Desktop 2019 on a Windows 10 install on VMware Fusion 11 on a Mac.

 

Everything goes fine until I have to enter the License and Product Number, at which stage the alphabetical keys on the keyboard no longer function, only the numbers keys work. If I press any alphabetical keys an error chime sounds.

 

Keyboard works fine on all other programs within the Fusion install.

 

Would love to hear any ideas anyone has.

 

Thanks

Adrian

3 REPLIES 3
QuickBooks Team

Re: Quickbooks Desktop Install

Hi aebailey

 

Our desktop products are not compatible with mac's.

Not applicable

Re: Quickbooks Desktop Install

Thanks for the reply John. 

 

But the installation is taking place on a Windows operating system running in a virtual machine. 

 

Best

a

Not applicable

Re: Quickbooks Desktop Install

Okay, sorted.

 

For anyone who has the issue in the future - do not enter any alphabetical characters provided in the License Number or Product Number. Only enter the numbers, and ignore the letters.

 

Cheers

a