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May 21, 2020
Solved

Batch actions greyed out . cannot select?

  • May 21, 2020
  • 3 replies
  • 0 views
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Best answer by web2

Hi Web2 👋, It's not limited to 365days just set to 365days, you can go into the filter and choose whatever date range you wish. What is it that you're trying to Batch and what action are you wanting to use? Thanks 


GOT IT!

 

I was mixing Payments and Invoices . . .Print is not an option for payments.

Because Im working with Tax Year April 19 / March 20 .. i only had those on the screen.

 

to print the record - i needed to go back to the invoice (pre april 19) and print that ..  rather than work from the payment record. . . . duh!

3 replies

Level 10
May 21, 2020

Hi web2

 

We would be grateful if you can inform us of batch actions in relation to what function you are attempting to select.

web2Author
May 21, 2020
I logged in
Selected : Sales / All Sales
Filtered a date range ....
nothing can be selected in batch actions - see screen grab
 
I logged out and ran in a New Incognito Window. . . this time the  Actions came up...
I printed 50-odd... then reset dates tp do next batch . . selection disappeared again
 
I logged out and retried in a standard window and again in an Incognito window ... no actions available!
 
May 21, 2020

Thanks, Web2, When doing Batch actions are you selecting the transactions first then clicking into Batch actions? 

web2Author
May 21, 2020

yes

web2Author
May 21, 2020

a thought . . . are batch actions limited to 365 days? 

i suggest that as 365 comes up as default. . .