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D
DCR
January 2, 2020
Question

cannot access "reports". No reaction from menu

  • January 2, 2020
  • 1 reply
  • 4 views

cannot access "reports". No reaction from menu

1 reply

E
EmmaM
Level 10
January 2, 2020

Hello DCR

 

Thanks for reaching out to the Community

 

Can we ask you to try clearing the cache and cookies in the browser,does it then allow you to select reports?

 

 

Emma

I
ianpps
April 20, 2021

No, clearing cache and history completely makes no difference - I select "Report", select any particular report, and the circle just goes round and round forever. Even saved reports will not open.

G
GeorgiaC
Level 13
April 20, 2021

Thanks for joining this thread, ianpps - as we're unable to replicate an issue with this on our site, this is likely to be related to the browser's performance. Please try switching browsers or signing in via an incognito window on your device to troubleshoot. 👩‍💻 

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