No, clearing cache and history completely makes no difference - I select "Report", select any particular report, and the circle just goes round and round forever. Even saved reports will not open.

Ashleigh1

Level 14

Thanks for the advice, I only have one browser installed - Edge - but I installed Chrome as advised and the reports work okay - with no changes to Chrome's default settings.. So, it suggests that some of my security or other settings on Edge are restricting the reports. Can you suggest any settings that might be causing the problem?

Hello Ianpps. glad to hear you are able to see the reports when you log into chrome. We do suggest you use google chrome for Quickbooks as that is what is it was made in and is the best browser to use when doing things in your account.

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