Customer transaction list - set status default

Hi MCooney, thanks for posting on the Community 

This is unusual, and we don't have any similar reports of this at the moment.

Please try clearing the cache (for a period of all time) and then remove the Intuit-specific cookies from your browser. On Chrome:

1. At the top right, select the More ⋮ icon.
2. Select Settings.
3. Select Privacy and security.
4. Select Cookies and other site data.
5. Select See all cookies and site data.
6. Type 'intuit' in the search bar to find Intuit cookies.
7. Select Remove all shown or the trash can icon.
8. Restart Google Chrome for the changes to take effect.

Thanks again for reaching Intuit support. We're just a post away if you have further questions or require additional assistance. 

Thanks for the reply Georgia, however that didn't work. 

I tried on 3 browsers.

Thanks for checking that, @MCooney 

In this case, please contact our live messaging team (8.00 AM - 10.00 PM Monday to Friday, 8.00 AM - 6.00 PM Saturday & Sunday). This way, we can verify some account-specific information in order to escalate this to our higher support. Thank you.