Congrats on making your first post here in the Community. Let's work together to get these Google trips imported into your QuickBooks Self-Employed account.

Have you tried using a private browser or incognito window as a fix to this? If not, perform these shortcuts:

Google Chrome: Ctrl + Shift + N
Internet Explorer/Firefox: Ctrl + Shift + P
Safari: Command + Shift + N

It's that easy! If this works, go back to your regular session and clear your browser's history.

Come back and let us know if this works for you or if we need to do some additional digging. I'll be waiting for your response!

KHConsultAuthor

Hello Candice,

I have tried the incognito, but unfortunately it still hasn't worked, i'm getting the same error

Oops something's up

Cheers

Iris_street

This still has not been resolved. I get emails confirming this hasn’t been fixed, telling me the technical team are “still working on it”. Sure. Quickbooks really don’t care

Yeah... I don't expect a fix anytime soon if not ever. I had to go through and log EVERY SINGLE ONE of my trips. I feel like this whole thread is a lost cause and the same ineffective response will be given to anyone who comes here with the issue. Such a joke.

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