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vanny_uk
Level 2

new menu structure is terrible

My menu has changed last week, which was a pain, now its changed again today and is terrible..  How can I revert back to the old menu?

 

I have a business to run and don't appreciate having to keep having to learn about new features.

 

It worked well before.  Why move it around, auto hide, add sub menus and change the words for the sake of it?

 

Your faithfully a fed up and inefficient customer.

Solved
Best answer December 20, 2022

Accepted Solutions
paul72
Level 8

new menu structure is terrible

Hi @vanny_uk 

 

Switch to Accountant View - so far, that remains unmolested by the tinkerers.

View solution in original post

6 REPLIES 6
GeorgiaC
QuickBooks Team

new menu structure is terrible

Hi vanny_uk, thanks for sharing your thoughts on this. We're sorry to hear that you aren't finding the new layout easy to use, and we understand it can take time to get used to changes. We'd be grateful if you could submit further feedback by clicking the Cog > Feedback in your account - this way your comments will be submitted to our development team for further review. 
 

vanny_uk
Level 2

new menu structure is terrible

Thank you for your reply.  I've submitted my feedback.

 

I've realised that I don't want flicking, flashing, scrolling, drop downs.  I just need function, speed and the main stuff there to get the real work done.    

paul72
Level 8

new menu structure is terrible

Hi @vanny_uk 

 

Switch to Accountant View - so far, that remains unmolested by the tinkerers.

vanny_uk
Level 2

new menu structure is terrible

Cheers Paul, much appreciated. 

DriveStraight
Level 2

new menu structure is terrible

I want to know how to return to the previous QBO layout. I'm not interested in your selling loans or crypto or anything else.

jenop2
QuickBooks Team

new menu structure is terrible

Thanks for joining us here in the Community, DriveStraight.

 

I totally understand how changes can be a little challenging at times. For now, there's no option to switch back to the old layout. 

 

Most of the updates are actually based from the feedback and suggestions that we received from customers like you. I would recommend sending a feature request about being able to revert back to the old layout. You can do it inside QuickBooks by following these steps:

 

  1. Go to the Gear icon and select Feedback.
  2. Type in your feedback and suggestions about the QBO layout.
  3. Click Next to submit them.

 

feedback qbo.PNG

 

In the meantime, you'll want to switch to the Accountant view which is very similar to the old layout's appearance. Just click the Gear icon in the upper-right hand of QBO and select Switch to Accountant view.

 

switch to accountant view.PNG

 

Here's an article on how to do the changes for more details: Switch Between Business and Accountant View in QuickBooks Online.

 

Let me know if you're able to send feedback or switch to accountant view. You can always ask more questions if you need help when working in QBO.

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