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lucy ddg
May 10, 2022
Question

bank refund

  • May 10, 2022
  • 1 reply
  • 1 view

i have had a bank refund, but when i am putting it as a deposit, its showing as a payment & then a deposit which is now throwing my bank balance out? 

 

how do i just put a refund on ?

1 reply

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EmmaM
Level 10
May 10, 2022

Hello Lucy, welcome to the Community! We'd be happy to help with this. The bank refund you have done, is there an invoice or sales receipt in Quickbooks showing the transaction as originally paid?

L
lucy ddgAuthor
May 11, 2022

no nothing like that,

 

its just a refund from our bank 

E
EmmaM
Level 10
May 11, 2022

Hi Lucy, So in this case you would class the bank as a supplier, have you recorded the original payment out as an expense?

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