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Mr Tangerine Man
Level 3

Negative lines on supplier invoice input

It appears that inputting a negative line on a supplier bill sometimes works and sometimes not. When it doesn't I get an 'outside range' message as soon as I've input the minus sign to the value on the line.

 

I need to be able to code negative values on supplier bills and can't understand why it doesn't work all the time.

Any help would be greatly appreciated:thumbs_up:

Any ideas please?

 

Thank you

Solved
Best answer June 11, 2023

Accepted Solutions
LeizylM
QuickBooks Team

Negative lines on supplier invoice input

Hi there, Dave. Let me join this thread and provide some insights about the error you've encountered. 

 

I've tried to replicate it here on my end and I was able to enter a negative amount when creating bills in QBO. You can proceed with entering the amount despite the error message, as it will disappear once you input the numbers.

 

I've attached screenshots for your reference:

 

Additionally, do check our Manage Suppliers and Expenses page. From there, you can read and learn some tips for managing your suppliers effectively.

 

I'm always available if you have any more clarifications or help with any concerns relating to QuickBooks. Have a nice day!

View solution in original post

7 REPLIES 7
MadelynC
Moderator

Negative lines on supplier invoice input

Help has arrived, @Mr Tangerine Man. I’ve got some information to share about managing negative transactions in QuickBooks.


In QuickBooks Online, you can only enter a negative amount on supplier transactions when there’s a positive line item. The program will prompt you with a variety of error messages when you track a negative figure alone.


Please know that having a negative total on an entry isn’t possible. The transaction amount should be 0 or greater.


Here’s a reference that provides tips, ways, and insights on how to efficiently handle your money-out events in QuickBooks: Pay expenses and bills. It helps you record bills and payments accurately.


Moreover, if you have some How do I questions in the future about managing company data, you can visit our Support page anytime. You can also bookmark our Resource Center. It has free tools and bookkeeping basics to organize your records.


Don't hold back to drop a message below if you need further assistance operating your supplier transactions. I'll be more than happy to help you again. Keep safe!

Mr Tangerine Man
Level 3

Negative lines on supplier invoice input

Thank you MadelynC.

However I get the out of range message on line 2 even with the positive line 1  I'm afraid.

 

As I say it has worked for one transaction but not another of the same type.

 

Thanks

 

AileneA
QuickBooks Team

Negative lines on supplier invoice input

Hello, Mr Tangerine Man. 

 

Thank you for getting back to us in the Community. I'd happily assist you, but I need some details regarding this issue. Could you provide further information about the transactions, or did you encounter an error message? I'd be pleased to help you with the exact solution you require.     

 

Any additional info or a screenshot of the transactions will be greatly appreciated. I am looking forward to your reply. Have a good one!

Mr Tangerine Man
Level 3

Negative lines on supplier invoice input

Hi AileneA.

 

Thanks for your offer of help.

 

I've attached a screenshot of the error message I keep encountering. It 'errors'as soon as I enter the '-' sign

 

Hope you can help!!!

 

Thanks

Dave

LeizylM
QuickBooks Team

Negative lines on supplier invoice input

Hi there, Dave. Let me join this thread and provide some insights about the error you've encountered. 

 

I've tried to replicate it here on my end and I was able to enter a negative amount when creating bills in QBO. You can proceed with entering the amount despite the error message, as it will disappear once you input the numbers.

 

I've attached screenshots for your reference:

 

Additionally, do check our Manage Suppliers and Expenses page. From there, you can read and learn some tips for managing your suppliers effectively.

 

I'm always available if you have any more clarifications or help with any concerns relating to QuickBooks. Have a nice day!

Mr Tangerine Man
Level 3

Negative lines on supplier invoice input

Thank you LeizyIM.

 

You're right it works if I keep going to the numerics!! How odd.

 

Anyway problem solved thank you :smiling_face_with_smiling_eyes:

LeizylM
QuickBooks Team

Negative lines on supplier invoice input

You're most welcome, Dave, 

 

We're glad to know this works and you're now able to enter a negative amount on supplier transactions in QuickBooks Online (QBO). 

 

Also, you can always visit our Help Articles page for reference. There, you can read some information that will guide you in your future tasks.

 

You can always get back to us if you need more assistance with reports or QuickBooks. The Community is ready to back you up 24/7. Have a wonderful day and stay safe!

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