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May 16, 2020
Solved

How to process Expenses refunds

  • May 16, 2020
  • 1 reply
  • 7 views
No text available
Best answer by Rea_M

Hello there, chris_slater.

 

Let me guide you on how to record the expenses refunds of your employee from a business trip in QuickBooks Online (QBO). This way, you'll be able to keep your books accurate and manage your transactions correctly.

 

You can create an expense transaction to record what the employee purchased. Then, record the refund through a bank deposit. I'm here to guide you how.

 

Here's how to create an expense transaction from the +New button.

  1. Go to the +New button.
  2. Select Expense.
  3. Select the name of your employee in the Payee field. If you haven't added your employee, click the Add option, then make sure to select Employee in the Type field.
  4. Enter all the necessary data about the purchase.
  5. In the Category field, you can create/add a specific expense account or use a relevant default one.
  6. Select Save and close.

 

Once done, you can now process the refund through the bank. Here's how:

  1. Go to the +New button.
  2. Select Bank deposit.
  3. Choose the account that the money was received in the Account field.
  4. Select the correct date in the Date section.
  5. In the Add funds to this deposit section, select the name of the employee under the Received from column.
  6. In the Account column, select the expense account you use for the transaction you created.
  7. Enter the amount with No VAT.
  8. Select Save and close.

 

Moreover, you can pull up the Deposit Detail report to check the details of the transaction you created above. This way, you can identify if you recorded everything accordingly.

 

QuickBooks also lets you record or pay back your employee's business-related expenses. In case they used their funds to pay a business expense, you can pay them directly or record it first and pay them later. For the detailed steps, kindly refer to this article: Reimburse an employee

 

Please let me know if you have other concerns. I'm just around to help.

1 reply

May 16, 2020

Sorry for any confusion. I was hoping for another screen where I could expand on my problem in this post and there doesn't seem to be any way of editing it. Hence I'm hoping this reply to my own post will clarify.

One of our employees was on a business trip. He purchased something then returned it for a refund therefore the transaction does not belong to a supplier. In addition the refund was for only part of the original transaction.

I am trying to process the refund through the bank and QBO wants me to pick a customer as the transaction is being seen as Accounts Receivable.

What's the correct procedure please.

Thanks

Rea_MAnswer
Level 10
May 16, 2020

Hello there, chris_slater.

 

Let me guide you on how to record the expenses refunds of your employee from a business trip in QuickBooks Online (QBO). This way, you'll be able to keep your books accurate and manage your transactions correctly.

 

You can create an expense transaction to record what the employee purchased. Then, record the refund through a bank deposit. I'm here to guide you how.

 

Here's how to create an expense transaction from the +New button.

  1. Go to the +New button.
  2. Select Expense.
  3. Select the name of your employee in the Payee field. If you haven't added your employee, click the Add option, then make sure to select Employee in the Type field.
  4. Enter all the necessary data about the purchase.
  5. In the Category field, you can create/add a specific expense account or use a relevant default one.
  6. Select Save and close.

 

Once done, you can now process the refund through the bank. Here's how:

  1. Go to the +New button.
  2. Select Bank deposit.
  3. Choose the account that the money was received in the Account field.
  4. Select the correct date in the Date section.
  5. In the Add funds to this deposit section, select the name of the employee under the Received from column.
  6. In the Account column, select the expense account you use for the transaction you created.
  7. Enter the amount with No VAT.
  8. Select Save and close.

 

Moreover, you can pull up the Deposit Detail report to check the details of the transaction you created above. This way, you can identify if you recorded everything accordingly.

 

QuickBooks also lets you record or pay back your employee's business-related expenses. In case they used their funds to pay a business expense, you can pay them directly or record it first and pay them later. For the detailed steps, kindly refer to this article: Reimburse an employee

 

Please let me know if you have other concerns. I'm just around to help.

April 7, 2021

I can help you create a refund, Nina71.

 

You can create a bank deposit to track the refund. It won't require you to enter a vendor name. You'll just have to select the correct expense account where the amount will be deposited.

 

I'll show you how:

 

  1. Click on the + New button and click Bank Deposit.
  2. From the Account box, select the expense account used upon purchasing the equipment.
  3. On the Add funds to this deposit section, choose the Account where the money is coming from.
  4. Enter the Amount.
  5. Click on Save and close.

Feel free to check these references for more details on how to process a refund: 

 

You can always mention me in your reply if you have other questions in mind. Take care and have a great day!


These instructions work to process the refund to the original credit card, however it does not show up under the supplier history.  Is there a way to do that?

 

Okay, I figured it out...  I use the bank deposit entry and post to accounts payable with the use of supplier name as one entry.  I also create a supplier credit posted to actual gl account.  This does however leave an amount in overdue even though the supplier balance is zero. 

 

My credit card balance is correct. My accounts payable balance is correct.  The entry shows up in both my credit card and Supplier history.  Now is there any way to get rid of that balance overdue in supplier account?