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F
Fiona S
March 8, 2023
Question

Products/Sevices vanished from drop down when creating invoice?

  • March 8, 2023
  • 1 reply
  • 8 views

Hi, has anyone else had their drop down options vanish while trying to create an invoice? just happened in last few days

1 reply

A
Ashleigh1
Level 14
March 8, 2023

Hello Fiona S, 

 

Welcome to the Community page,

 

 Please can you try clearing your cache and cookies to all time, close the browser down, reload it and try again see if that resolves it for you.

F
Fiona SAuthor
March 8, 2023

have followed these steps still not resolved

 

A
Ashleigh1
Level 14
March 9, 2023

have tried another browser and still not working


Hi Fiona S, thanks for trying that, you can contact our Live Support team so you can set up a screenshare with the agent so this can be looked into more for you. For more information on how to contact them, please click this link: How to get help with QuickBooks. 

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