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Alexey Danilov
January 18, 2020
Question

QBO - General availability of Mileage tracking functionality

  • January 18, 2020
  • 34 replies
  • 16 views

Hi Intuit,

 

Just wondering - when are you planning to open the Mileage tracking functionality to all users in QBO and not only Master Admin?

 

It's been giving a this message for several months now:

You can't access mileage just yet.

This feature is only available for master admins.

 

Regards,

Alexey Danilov

34 replies

AlcaeusF
Level 14
January 18, 2020

Welcome back to the Community, @Alexey Danilov.

 

Currently, only the Master Admin can access the Mileage tracking feature in QuickBooks Online (QBO). The ability to let other users use it is not yet available.

 

I'll pass along your suggestion to our Product Developers. They're always looking for ideas from users on how to improve QBO. In the meantime, I recommend visiting our Blog site. This is where we share recent happenings and future developments, such as updates to newly added features.

 

Just in case, I'll add this article for future reference: Track mileage in QuickBooks Online.

 

Please let me know if you have any other issues or concerns, and I'll get back to you right away. Have a wonderful weekend!

Alexey Danilov
January 18, 2020

Thanks so much for responding to me so quickly - very helpful!

 

Just for my knowledge - is there any specific reason why only master admin and not ordinary admins? Is this feature still in Beta?

 

Thanks,

Alexey

March 5, 2020

Hi Seppo,

 

Giving more access rights to regular employees would definitely lessen your workload. However, the mileage feature is only accessible to the Master Admin. We want to avoid duplicate entries that could mess up your books.

 

I'll also pass this along to our product team to let them know of your business needs.

 

We also have other features that are available in QuickBooks Online (QBO) aside from mileage. I have added these help articles for more information: Help Articles for QBO.

 

Post a reply below if you need further assistance. I'll be right here to help you.

 


So... how are regular employees meant to track mileage via the QBO app if that feature is only available to the master admin?


It really makes this functionality moot.

March 7, 2020

At  minimum, it would be helpful to allow the outside accountant to access this information.  Small businesses are starting to say "but that information is already entered!" when asked for mileage information at year end.  It's creating a situation where the accountant doesn't look knowledgeable.

March 7, 2020

There are several admins in my company's QBO, but only one master admin that can use Mileage tracking? Please open this feature to everyone or remove it until it is ready for general release. 

August 17, 2020

Amy update on this at all?

Level 14
August 17, 2020

Hello PaulBell1, 

 

So currently it is still the same, only master admins can use the mileage tracking functionality. 

 

We have passed the feedback on from our customer for more users to be able to use this functionality so it may come in the near future.