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Alexey Danilov
January 18, 2020
Question

QBO - General availability of Mileage tracking functionality

  • January 18, 2020
  • 34 replies
  • 20 views

Hi Intuit,

 

Just wondering - when are you planning to open the Mileage tracking functionality to all users in QBO and not only Master Admin?

 

It's been giving a this message for several months now:

You can't access mileage just yet.

This feature is only available for master admins.

 

Regards,

Alexey Danilov

34 replies

AlcaeusF
Level 14
January 18, 2020

Welcome back to the Community, @Alexey Danilov.

 

Currently, only the Master Admin can access the Mileage tracking feature in QuickBooks Online (QBO). The ability to let other users use it is not yet available.

 

I'll pass along your suggestion to our Product Developers. They're always looking for ideas from users on how to improve QBO. In the meantime, I recommend visiting our Blog site. This is where we share recent happenings and future developments, such as updates to newly added features.

 

Just in case, I'll add this article for future reference: Track mileage in QuickBooks Online.

 

Please let me know if you have any other issues or concerns, and I'll get back to you right away. Have a wonderful weekend!

April 10, 2020

Hello.  Intuit needs to understand that when the accounting firm has IT'S OWN BUSINESS set up in QBOA and has team members driving to do business errands and meeting with clients, other team members need to be able to track mileage on the app.

The responses in this string do not appear to be addressing this situation at all.

We accountants are NOT asking to track our mileage within a CLIENT'S QBO.

There should be a feature within team member setup to allow mileage tracking or not.  As the master admin I do very little of the driving.  My employees do most of the driving.

Also, as of a few months ago, the mileage feature was working for other team members, now it is not.  The responses don't seem to acknowledge this.

I know this because I set up the app on my employee's phone and it was working for a while and now we can't get the mileage feature to show up in the app.

Also, I would like to see a more comprehensive report for mileage.  Exporting to excel and formatting is time consuming.  QBO is supposed to be about saving time, right?  Firm of the Future?  QB Desktop's mileage area is great and always has been.  Quick to set up and the report is quick and easy and gives a total in $.  The only problem is that it needs to be hand-entered.

If we need to hand-enter team member's mileage in QBO, that is a problem, as it is cumbersome to hand enter in QBO vs. Desktop.

March 7, 2020

At  minimum, it would be helpful to allow the outside accountant to access this information.  Small businesses are starting to say "but that information is already entered!" when asked for mileage information at year end.  It's creating a situation where the accountant doesn't look knowledgeable.

March 7, 2020

There are several admins in my company's QBO, but only one master admin that can use Mileage tracking? Please open this feature to everyone or remove it until it is ready for general release. 

August 17, 2020

Amy update on this at all?

Level 14
August 17, 2020

Hello PaulBell1, 

 

So currently it is still the same, only master admins can use the mileage tracking functionality. 

 

We have passed the feedback on from our customer for more users to be able to use this functionality so it may come in the near future.