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LA2A
Level 1

Receipts do not process

Uploading receipts doesn't work. They get stuck in processing stage and then just vanish.

1 REPLY 1
AntoniettaE
QuickBooks Team

Receipts do not process

Let me connect you with our Live Support team, who can assist in resolving the issue, @LA2A. They are equipped to identify the cause of unsuccessful receipt uploads and will work with you to provide a quick and effective solution.

 

Here's how you can reach them:

 

  1. Click on the (?) Help icon in the top-right corner of your QuickBooks.
  2. Type "Contact support" in the Search bar
  3. Click the Contact Us button at the bottom.
  4. Choose your preferred method of connection: either Chat or Callback.

 

To ensure timely assistance, please take a moment to review our support hours  before reaching out.

If you have any additional questions, please don't hesitate to reply. We're here to help.

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