Due to lockdown, we have just received a bill for water rates that is negative (-£28).
How do I post that? I've tried simply posting a bill with a negative amount but that's not allowed.
Hello Marymusker, Is that a refund from the supplier? Essentially you can record that as supplier credit, is it something that will just deduct of future bills, or will you be receiving money back from them physically in your bank as well?
I think supplier credit will work, yes, thanks - no we won't physically get money back, will just deduct from future bills. Thank you
Thanks for getting back to us marymusker, yes in that case you can just raise the credit and then apply that by selecting 'make payment' on your next bill to the supplier. :)
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