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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
jeffclark2659
New Member

The “Record Payment” option has disappeared. Any help would be appreciated.

 
1 REPLY 1
ShangY
QuickBooks Team

The “Record Payment” option has disappeared. Any help would be appreciated.

Thanks for reaching out, Jeff.
 

Before we move forward, can you tell me the last time you saw the Record Payment option?
 

In QuickBooks Online, this option is now labeled as Receive Payment. You can find it under the Invoices section or by selecting the +New button.
 

See screenshot below:

image.png

image.png
 

For additional concerns, feel free to add a reply below.

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