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T
treetopsail
December 2, 2019
Question

I called for a validation code. After being validated, was told to hang up and press "F1" key. Nothing happened??? I need to activate my QB!

  • December 2, 2019
  • 2 replies
  • 6 views
No text available

2 replies

Jen_D
Jen_D
Level 8
December 2, 2019

You came to the right forum to activate your software, @treetopsail,

 

Activating QuickBooks is made easier and accessible to all users. You can now register your product inside the program.

 

Here's how:

  1. Go to the Help menu and select About Intuit QuickBooks.
  2. Press Ctrl+R+P on your keyboard once the green logo appears.
  3. Enter the Validation code then click on Next.

 

You can also see these steps in this article: Activate QuickBooks Desktop for Windows.

 

If you don't have the code, I recommend contacting our Support Team again. Here's how to get support:

 

  1. Go to your QuickBooks Home page, then click the Help menu at the top.
  2. Choose QuickBooks Desktop Help from the drop-down.
  3. Hit the Contact us icon.

 

Let me know the result in the comment sections. I want to make sure the software is activated, and I'm here if you need further help with QuickBooks. Have a good day!

C
Che Sing
July 6, 2021

I called for a validation code. I also logged online to chat. No Quickbooks tech support is available either on phone or online. Can tech support just send the validation code via email? I am in Asia and I had to do this early to adjust to Pacific time, only to get no support whatsoever in Intuit. 

Angelyn_T
Angelyn_TModerator
Moderator
July 6, 2021

Hi, Che Sing.

 

I'll help you with getting the validation code so you can activate your QuickBooks Desktop (QBDT).

 

At this time, you need to connect with our live support to ask for the validation code. For your convenience, I recommend reaching out to them during their business hours. Support Team is open from Monday to Friday from 6 AM to 6 PM PT for QBDT Pro, Premier, and Plus. And, anytime or any day for QBDT Enterprise.

 

To contact support:

 

  1. Open this link: https://quickbooks.intuit.com/learn-support/help/en-us/contact-us?product=QuickBooks%20Desktop.
  2. Select QuickBooks Desktop, then Continue.
  3. Choose your QuickBooks edition, then enter a short description of your concern.
  4. Hit Continue.
  5. Choose a way to connect with support.

 

You can also follow the steps provided by Jen_D above on how to contact support through your QBDT file.

 

Once the code is ready, you can now proceed with activating your QBDT.

 

If you need additional assistance with acquiring the code for the activation process, let me know by adding a comment below. I'm more than happy to help. Have a good one!

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