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jimchait-gmail-c
Level 2

ProAdvisor pricing

How do I activate the $38.50 per mo pricing for my new client? The subscription has it at $55?  It is billed to my account, as needed to achieve the $38.50 rate, but I see no way to choose that option unless I create a new client - which I can't do because it won't let me use the same company name. ??

4 Comments 4
AileneA
QuickBooks Team

ProAdvisor pricing

We sent an email about the price increase to over 70,000 accountants who are using QuickBooks, jimchait.  

 

We know that this price increase has a big impact on you and your clients. Know that we're fully committed to telling you about this business decision as early as we can.

We made these changes to continue to innovate and deliver the products, services, and support that will give you and your clients an edge both today and in the future. We also include improvements to better reflect the product value, and be comparable with internal and external offerings. 

 

You may want to read this announcement to know more about the changes: Firm of the Future FAQs.

 

On the other hand, you may want to read about ProAdvisor Preferred Pricing. To learn more about this, please refer to this article: Accountant discounts and QuickBooks Online pricing.

 

Or you can reach out to our customer support team. They can help and discuss about discounts that suits your needs. 

 

If you have any additional QuickBooks-related concerns, feel free to click the REPLY button below. I'm more than willing to assist you again to improve your experience here in QuickBooks. You have a good one.

burlesonava
Level 2

ProAdvisor pricing

As a ProAdvisor I received an estimate for my annual bill which increased by over 230.

Subscription: PAP Premier Software Bundle
Billing date: Mar 06, 2023
Payment method: Credit card *7081
Estimated renewal amount: $1,149.00*

I need a breakdown of what I'm being billed.   

Who do I call? or where can I see it because I may stops some subscriptions because I don't do Online payroll. 

 

Mark_R
Moderator

ProAdvisor pricing

Hello there, @burlesonava.

 

I want to make sure your annual billing gets checked, and I'd like to redirect you to the best support group available to get this reviewed.

 

Since you've noticed an unnecessary increase in your annual billing, I suggest reaching out to our QuickBooks Support Team. This way, they can check on your account and provide a breakdown of your bill.

 

To reach them, you can follow the steps below:

 

  1. Go to the Help icon and select QuickBooks Desktop Help.
  2. Click Contact Us.
  3. Write your concerns in the description box, then select Continue.
  4. Select which one of the support options you'd like to use.

 

As always, you can visit our QuickBooks Community help website if you need tips and related articles in the future. 

 

Our Community forum is always open to help you again if you have other questions about QuickBooks. 

jimchait-gmail-c
Level 2

ProAdvisor pricing

No, this issue had nothing to do with a price increase. It was a mix-up when creating the new company.  Someone resolved the issue by manually correcting the monthly price from the $55 to the "as advertised" price of $38.50 per month.

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