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Level 1

Turn off multi factor verification

I don't want this feature. It doesn't work. It takes multiple attempts to get a text message and the verification pictures are so grainy that it takes multiple attempts to get them correct. I don't want this feature.
5 Comments
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Level 2

Turn off multi factor verification

I completely agree with you. Sometimes it takes about five minutes to open the page and read the information. I suggest to make verification at will, with a possibility of disabling of function.

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Moderator

Turn off multi factor verification

Thanks for reaching out to the Community forum, jason103 and IslaDuffy.

 

I appreciate both of you for bringing this to our attention. 

 

The two-two-factor authentication is an additional layer that strengthens the security of your QuickBooks Online (QBO) account. If this feature doesn't work for your business, then you have the option to turn it off. 

 

Here's what you'll need to do if you're using the same phone number:

  1. Sign in to your Intuit account.
  2. Tap Sign In & Security from the left menu.
  3. In the “Two-step verification” section, hit Turn off.
  4. Enter the code.
  5. Select Continue.

If you're using a different phone number, you'll need first to update your phone number so you can log in to the account. Once done, you can now turn off the two-step verification.

 

For more information about this process, take a look at this article: Turn on or turn off two-step verification.

 

For future reference, you may find this resource helpful: Add, delete, or change user access

 

If you need more help with this, let me know by commenting below. I'm always here to answer it. Have a nice day.

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Level 2

Turn off multi factor verification


@IslaDuffy wrote:

I completely agree with you. Sometimes it takes about five minutes to open the page and read the information. I suggest to make verification at will, with a possibility of disabling of function.


Is it possible to disable verification in part? That is to leave it on separate pages of a site?

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Level 2

Turn off multi factor verification


@IslaDuffy wrote:

I completely agree with you. Sometimes it takes about five minutes to open the page and read the information. I suggest to make verification at will, with a possibility of disabling of function.


Is it possible to disable verification in part? That is to leave it on separate pages of a site?

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QuickBooks Team

Turn off multi factor verification

Thanks for coming back to the Community, @IslaDuffy.

 

Right now, disabling the multi-factor verification in the separate pages of a site is unavailable. You can turn it off by going to the Intuit Account Manager, as my colleague mentioned above. 

 

To know more about verification in QuickBooks Online, visit this article: Verify your account with multi-factor authentication

 

Also, I've attached these articles about updating business information in QBO for your reference. 

 

 

Just click the Reply button below if you have other questions about your account. I'm always here to help. Take care!

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