BANKFEEDS download failure

Good evening, @trt. 

It's great to see you back in the Community. Let's work together to use these bank feeds successfully. 

Before digging further, I'll need to gather some more information from you. 

What's the banks name that is activated in QuickBooks Desktop?  

I'll be able to look on my side to see if there are any open investigation about your problem. I'll be back around shortly to check in! 

CHASE

I disconnected from the OLD chase bank feeds and reconnected to the “New CHASE bank feeds” conduit. 

All was working perfect until I changed the Quickbooks target account!

I've got you covered, trt.

Bank feeds fail when there is an issue with the saved login credentials for your Intuit User ID or the company file in which you are working problem. I'll go over some troubleshooting steps to resolve this.

Please ensure that all bank feeds for all accounts are deactivated or disconnected before we proceed with the process. Then, you can follow the steps below.

Here's how:

1. Go to Help and select Reset Intuit ID settings.
2. Enter YES in the text field, then click OK.
3. Go to Company and choose My Company.
4. Select Sign In.
5. Sign in using your Intuit login credentials (not your company file credentials).
6. Connect to your financial institution again.

If the issue persists, let's run verify and rebuild data to ensure your company file is free from any potential data damage. You can also download and install QuickBooks Tool Hub for additional troubleshooting steps.

Once the transactions have been successfully downloaded, you can begin adding and matching them to any existing entries in QuickBooks. Refer to this resource for a complete guide: Add and match Bank Feed transactions in QuickBooks Desktop.

You're welcome to post again if you need further assistance with bank feeds. I'll be around to help you.

I do not have the option to "reset intuit ID settings"!

Desktop 2021 PRO

I do not have the option to "reset Intuit ID Settings"

I appreciate you for following my colleague's instructions above, @@trt.

I can see that the Reset Intuit ID setting is still available in QuickBooks Desktop. I'm here to point you in the right direction to get further assistance in this matter.

QuickBooks tool hub, verifying and rebuilding data will help fix this common error on the company file. If you're done performing these troubleshooting steps provided above. I recommend getting immediate assistance from our QuickBooks Desktop support team.

Here's how:

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help.
3. Select Contact Us.
4. Give a brief description of your issue, then select Let's talk, and then choose Talk to a representative or Live Chat.

You might also want to consider reading this reference and understand how long it takes to get customer payments in your bank account after you process them: Find out when QuickBooks Payments Deposits Customer Funds.

If you need to achieve any activities in QuickBooks Desktop, freely add them to this thread. I'd be delighted to walk you through it.