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SYDNEY14
Level 1

How to split an already reconciled deposit between two customers

I have an older deposit from a year ago, that I found out was posted incorrectly. 

It needs to be split in-between two customers, but if you type the other customers name on a second line and add it to the accounts receivable, it gives you the error "You cannot use more than one A/Rr account in the same transaction. 

2 Comments 2
MaryLandT
Moderator

How to split an already reconciled deposit between two customers

Hi there, SYDNEY14.

 

Let me help you split the deposit between two customers. QuickBooks will not let you record transactions that contain:

 

  • Two A/R accounts
  • Two A/P accounts
  • One A/R account and one A/P account.

 

QuickBooks provides these workarounds to get rid of the error:

 

  1. Manage bad debt in accrual method
  2. Write off a receivable against a payable
  3. Transfer an amount between A/R or A/P accounts
  4. Remove A/P as the default vendor pre-fill account.

 

You can select Transfer an amount between A/R or A/P accounts options for your concern. I'm also adding this article as your guide: Warning: You cannot use more than one AR or AP account in the same transaction.

 

Upon sharing this solution, I still recommend consulting your accountant. This is to ensure you have accurate records on your books and make sure the balance on the reconciled account is correct.

 

I want to make sure your transactions are posted correctly to prevent errors in the future. That being said, you'll need to review the category of your deposits. Check out this link as your guide: Add and match Bank Feed transactions in QuickBooks Desktop.

 

Let me know if there's anything else you need about splitting a deposit. Just leave a comment below, and I'll get back to you.

SYDNEY14
Level 1

How to split an already reconciled deposit between two customers

So I get I will need to do a General Journal, and since it's technically not a bad debt, what would I put the other acccounts under since they can't be under accounts receivable

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