QuickBooks HelpQuickBooksHelpIntuit

Fix damaged transactions in QuickBooks Desktop

by Intuit Updated 4 months ago

In QuickBooks Desktop, transactions may occasionally get damaged which needs to be fixed in order for the file to work properly. Follow these steps to repair damaged transactions.

  1. Run the Rebuild and Verify Data utilities.
  2. Identify damaged transactions based on the QBWin.log.
  3. Apply the appropriate fix on the transaction/s.

    Damaged link or date

    1. Open the damaged transaction.
    2. Change the date to 20 years after (for example: 3/1/2017 to 3/1/2037).
    3. Select Save & Close.
    4. Re-open the damaged transaction.
    5. Change the date back to the original date.
    6. Select Save & Close.

    Transaction out-of-balance

    1. Open the damaged transaction.
    2. Add any item.
    3. Select Save & Close.
    4. Re-open the damaged transaction.
    5. Remove the item added in step b.
    6. Select Save & Close.

    Damaged item history

    1. Open the damaged transaction.
    2. Go to the first blank item line.
    3. In the Description column, type three periods (...).
    4. Select Save & Close.
QuickBooks Desktop Mac PlusQuickBooks Desktop Premier 2021QuickBooks Desktop Premier PlusQuickBooks Desktop Pro 2021QuickBooks Desktop Pro PlusQuickBooks Desktop for Mac 2020QuickBooks Desktop for Mac 2021

Sign in now for personalized help

See articles customized for your product and join our large community of QuickBooks users.

More like this